Richard Online Casino Privacy Policy

At Richard Online Casino, we are committed to protecting your personal information and ensuring your privacy is respected at every stage of your experience with us. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website at https://www.Richard Casino.com/ or use any of our services. By accessing Richard Online Casino and creating an account, you agree to the practices described in this document. We encourage you to read it carefully so you understand your rights and our obligations as your data controller.

Who We Are

Richard Online Casino is operated by Hollycorn N.V., a company registered and licensed under the laws of Curaçao. We hold a valid gaming licence issued by Antillephone N.V., authorising us to provide online gambling services in permitted jurisdictions. If you have any questions about this policy or how we handle your data, you may contact us at support@Richard Casino.com. We act as the data controller responsible for your personal information.

Information We Collect

When you register and use Richard Online Casino, we may collect the following categories of personal data:

Personal Identification Data

• Full name, date of birth, and gender
• Email address, phone number, and residential address
• Copies of government-issued identification documents for verification purposes
• Username and account credentials used for your Richard Casino login

Financial and Transaction Data

• Payment method details, including card information, bank transfer data, and cryptocurrency wallet addresses
• Deposit and withdrawal history, including amounts and timestamps
• Information related to your use of accepted currencies such as EUR, CAD, AUD, BTC, ETH, and USDT

Technical and Behavioural Data

• IP address, browser type, and device information
• Pages visited, session duration, and clickstream data
• Game activity, wagering history, and bonus usage patterns
• Geolocation data used to verify your eligibility to play

How We Use Your Information

We use the data we collect for a number of legitimate purposes. Our primary goals are to provide you with a secure, fair, and enjoyable gaming experience at Richard Online Casino. Specifically, we use your information to:

• Verify your identity and age during the registration and KYC process
• Process your deposits and withdrawals via methods such as Visa, Mastercard, Apple Pay, MiFinity, and CoinsPaid
• Administer bonuses, including your Richard Casino sign up bonus, free spins, promo codes, and loyalty rewards
• Communicate with you via live chat and email regarding your account, promotions, and security alerts
• Comply with our legal obligations under Curaçao licensing regulations and applicable anti-money laundering laws
• Prevent fraud, detect suspicious activity, and enforce our terms of service
• Improve our platform, personalise your experience, and carry out analytics
• Administer our Loyalty Program, VIP rewards, missions, and RichCoins store

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity — processing is required to fulfil our agreement with you as a registered player
• Legal obligation — we must process certain data to comply with applicable law, including AML and responsible gambling regulations
• Legitimate interests — we process data to maintain security, prevent fraud, and improve our services
• Consent — where required, we will ask for your explicit consent before processing your data for marketing purposes

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, keep you logged in during your session, and analyse how our website is used. You may adjust your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our website. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a defined period.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

• Payment processors — to handle your deposits and withdrawals securely
• Game providers — such as Evolution, Pragmatic Play, NetEnt, Play'N Go, and others, who may process technical data to deliver game content
• Regulatory authorities — including Antillephone N.V. and other licensing bodies, when required by law
• Fraud prevention and KYC services — to verify your identity and protect our platform
• Analytics providers — to help us understand how our website is used and improve your experience

All third parties we work with are contractually required to handle your data in accordance with applicable data protection laws and our security standards.

International Data Transfers

As Richard Online Casino serves players from countries including Australia, Canada, New Zealand, Norway, Germany, and others, your data may be transferred to and processed in jurisdictions outside your country of residence. We take appropriate safeguards to ensure that any such transfers comply with applicable law and that your data remains protected at all times.

Data Retention

We retain your personal data for as long as your account remains active or as required to fulfil our legal, regulatory, and contractual obligations. In accordance with anti-money laundering regulations, we are typically required to retain financial records for a minimum of five years following account closure. Once the retention period expires, we securely delete or anonymise your data.

Your Rights as a Data Subject

Depending on your jurisdiction, you may have the following rights regarding your personal data held by us:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete data
• Right to erasure — in certain circumstances, you may request that we delete your data
• Right to restrict processing — you may ask us to limit how we use your data
• Right to data portability — you may request that we transfer your data to another service provider
• Right to object — you may object to processing based on legitimate interests, including for direct marketing

To exercise any of these rights, please contact us at support@Richard Casino.com. We will respond to your request within a reasonable timeframe in accordance with applicable law.

Security of Your Data

We take the security of your personal information seriously. Our Richard Online Casino platform uses industry-standard encryption protocols, secure server infrastructure, and access controls to safeguard your data against unauthorised access, disclosure, or loss. We regularly review and update our security measures to ensure they remain effective. However, no online system is entirely risk-free, and we encourage you to use a strong, unique password for your account and to log out after each session.

Responsible Gambling and Data Use

We use certain personal data, including your gaming activity and deposit history, to support our responsible gambling obligations. This includes identifying patterns that may indicate problem gambling behaviour and taking appropriate action in accordance with our responsible gaming policy. If you have concerns about your gambling habits, please contact our support team via live chat, available 24/7, or by emailing support@Richard Casino.com.

Restricted Jurisdictions

We do not knowingly collect or process data from individuals located in jurisdictions where our services are not permitted. Players attempting to access Richard Online Casino from restricted countries will be blocked from registering or playing. If we discover that an account has been created using a VPN or other means to bypass geographic restrictions, we reserve the right to close the account and take appropriate action in accordance with our terms and conditions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify you via email or through a notice on our website. We encourage you to review this policy periodically. Your continued use of Richard Online Casino following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to our support team:

• Email: support@Richard Casino.com
• Live Chat: Available 24/7 directly on our website
• Website: https://www.Richard Casino.com/

We are here to help and will do our best to address your concerns promptly and transparently. Your trust matters to us, and we remain dedicated to protecting your privacy as a valued member of Richard Online Casino.